Terms and Conditions

Last updated: 22 Aug 2025

1. Introduction

Welcome to Achilles Heal. These Terms and Conditions (“Terms”) set out how you may use our website https://achilles-heal.com.

By accessing or using our Website, you agree to comply with these Terms. If you do not agree, you must not use our Website.

2. Website Content

The information on this Website is provided for general information and educational purposes only.

It is not a substitute for professional mental health advice, diagnosis, or treatment.

You should always seek the advice of a qualified mental health professional for any personal concerns.

3. Services

Any psychotherapy, counselling, or related services described on this Website are subject to our separate Therapy Agreement or contract, which will be provided and agreed upon before any sessions begin.

Booking an appointment via the Website does not guarantee availability until confirmed by us.

4. Professional Disclaimer

While we make reasonable efforts to ensure that information on the Website is accurate and up to date, we make no guarantees and accept no liability for any inaccuracies.

We are not responsible for any decisions made based on the content of the Website.

5. Intellectual Property

All content on this Website (including text, images, graphics, and design) is owned by us or licensed to us.

You may view, download, or print pages for personal use only.

You must not copy, reproduce, or distribute our content for commercial purposes without written permission.

6. Privacy and Data Protection

We process your personal information in accordance with our Privacy Policy and Cookie Policy.

By using our Website, you consent to such processing and warrant that all data you provide is accurate.

7. Links to Other Websites

Our Website may contain links to third-party websites. These are provided for your convenience only.

We have no control over and accept no responsibility for the content or practices of these external sites.

8. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage, direct or indirect, arising from your use of the Website.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

9. Changes to These Terms

We may update these Terms from time to time by posting a new version on our Website.

You should check this page periodically to ensure you understand the latest version.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms, please contact us:

Email: info@achilles-heal.com